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Improving Patient Retention
Shawn Veltman

Veltman - Improving Patient Retention
In this audio presentation, Shawn Veltman talks about ways to improve patient retention by focusing on 1) some of the most overlooked areas in managing your practice; and 2) how one’s ability to attract new patients is meaningless if you can't keep them.  Shawn also discusses why patients leave at different stages of care, and what options are available so patients are more likely continue with recommended treatment. 

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