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Patient Recalls & Reactivation
Kathy Mills Chang

In this audio presentation, Kathy Mills Chang discusses how to implement an effective system that’s designed to reactivate/recall patients that have fallen out of touch. Although doctors are concerned with attracting new patients, it is equally, in not more important, to make sure that systems are in place to reactivate patients, especially those that have not visited your office for 3+ months.  If patients fall out of touch the doctor should always still consider them part of your community of patients. Kathy will discuss some key strategies designed to re-connect with these “older” patients.

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