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The First Visit
Friendly Procedures
Bill Esteb

Esteb, Bill - The First Visit: Patient Friendly Procedures
In this audio presentation, Bill Esteb discusses ways to implement patient-friendly procedures, especially during that initial visit. You never get a second chance to make a first impression. What you say and do during these initial interactions can have profound impact. Bill suggests it all begins with what your intention is and what you want to achieve when accepting new patients. Pay attention to this one.

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